The use of ICT during lockdown in higher education and the effects on university instructors.

During the pandemic, the Higher Education Institutions of Greece used Information and Communications Technologies (ICT) to an unprecedented degree to respond to the requirements of distance education and research work. The aim of this article is to present the main results of a nationwide quantitative survey that involved 1183 participating university instructors, to capture the impact of the use of ICT and its effects. Results show that, whereas the overall assessment of emergency remote teaching is positive, it seems that instructors have been challenged by the extreme use of technology. Women were mostly influenced, while age didn't have an impact. Significant differences among the participating university institutions were also discovered.

S-MEDUTA: Combining Balanced Scorecard with Simulation and MCDA Techniques for the Evaluation of the Strategic Performance of an Emergency Department.

The scope of this paper is to propose a new integrated methodology for the evaluation of the strategic performance of a healthcare organization. In order to find the optimal strategy for an emergency department, we propose the combination of BSC, simulation, and UTASTAR algorithm. Through the simulation model, the stakeholders have the ability to evaluate the effect of their decisions on a number of KPIs that are important for the successful implementation of strategy on the ED. This method is able to provide a set of completed results (e.g., scores, weights, value functions, etc.), which may help the organization to evaluate and revise its strategy.